Legal

Terms of Service

Last updated: June 8, 2026 — Effective date: June 8, 2026

1. Introduction and Acceptance

These Terms of Service ("Terms") govern your access to and use of the Recovo website at www.recovo.pro (the "Site") and the accounts receivable recovery service described on this Site (the "Service").

By accessing the Site or submitting the contact form, you agree to be bound by these Terms. If you do not agree, do not use the Site.

The Site and Service are operated by Recovo SAS, a French company (société par actions simplifiée, SAS) in the process of registration in France — Company ID (SIREN): pending. Registered office: 13 rue de Sarrebourg, 67300 Schiltigheim, France ("Recovo", "we", "us").

Recovo SAS was founded by Breogan Dotor, who also serves as publication director for this website.

2. What Recovo Is — and Is Not

Recovo provides first-party accounts receivable recovery for marketing and creative agencies in the United States. This means:

We act as an authorized representative of your agency, contacting your overdue clients on your behalf.
All outreach is sent in your name or under your brand, not as an independent third-party.
The client relationship remains yours at all times.

Recovo is not a debt collection agency. We do not operate under the Fair Debt Collection Practices Act (FDCPA), we do not hold state debt-collector licenses, and we do not take legal action against debtors. We work exclusively on invoices that are overdue by 30–90 days. Cases requiring legal action or beyond 90 days may be referred to appropriate legal or licensed collection resources.

3. Eligibility

The Service is available exclusively to:

Businesses (not individuals acting in a consumer capacity).
Marketing agencies, creative agencies, design studios, and similar professional-services firms operating in the United States.
Entities with valid, documented, undisputed invoices owed by their US business clients.

By using the Service, you represent and warrant that you meet these eligibility requirements and that you are authorized to enter into binding agreements on behalf of your business.

4. The Service — How It Works

Upon engagement, Recovo will:

Review the overdue invoices you submit for recovery eligibility.
Conduct professional, escalating outreach to your clients on your behalf, using AI-assisted personalization.
Provide you with full visibility into all outreach activity through a complete, regularly updated activity log.
Allow you to pause, modify, or halt outreach on any invoice at any time.

The specific terms, workflows, and obligations of the service engagement are set out in a separate Service Agreement signed prior to onboarding. In the event of any conflict between these Terms and the Service Agreement, the Service Agreement prevails.

5. Fees and Payment

Contingency model: Recovo charges a 20% commission on recovered amounts. You pay nothing if no recovery is made.

Commission is charged automatically via secure ACH debit or card-on-file after a recovery is confirmed and funds have been received by your agency. The exact payment authorization mechanism is established at onboarding.

All fees are exclusive of applicable taxes. You are responsible for any taxes applicable to your jurisdiction.

6. Client Obligations and Representations

By submitting invoices for recovery, you represent and warrant that:

The invoices are valid, accurately stated, and represent amounts genuinely owed by your client.
The invoices are not subject to a bona fide dispute, counterclaim, or set-off at the time of submission.
You have the legal right to authorize a third party to contact your clients on your behalf for payment recovery purposes.
The submission does not violate any applicable law, regulation, or contractual obligation you have with your clients.

You agree to provide accurate information, cooperate with Recovo's recovery process, and promptly notify us of any payment received directly from a client after submission.

7. No Guarantee of Recovery

Recovo makes no guarantee that any specific invoice will be recovered. Recovery success depends on factors outside our control, including your client's financial situation, willingness to pay, and the quality of the documentation provided. Our obligation is to apply reasonable professional efforts — not to guarantee a result.

If an invoice is deemed uncollectible, we will notify you with our assessment and recommended next steps. No fees will be due.

8. Disclaimer of Warranties

The Site and Service are provided "as is" and "as available" without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

Recovo does not warrant that the Site will be error-free, uninterrupted, or free of harmful components.

9. Limitation of Liability

To the fullest extent permitted by applicable law, Recovo's total liability to you for any claim arising out of or relating to these Terms or the Service shall not exceed the total commissions paid by you to Recovo in the twelve (12) months preceding the event giving rise to the claim.

In no event shall Recovo be liable for indirect, incidental, special, consequential, or punitive damages, including loss of revenue, loss of data, or damage to business reputation, even if advised of the possibility of such damages.

This limitation applies to all causes of action in the aggregate, whether in contract, tort, or otherwise.

10. Intellectual Property

All content on the Site — including text, design, graphics, and code — is owned by or licensed to Recovo and protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from Site content without our express written permission.

You retain all intellectual property rights in the invoice data and business information you submit to us. You grant Recovo a limited, non-exclusive license to use this information solely for the purpose of providing the Service.

11. External Links

The Site may contain links to third-party websites (e.g., Web3Forms, Google Fonts). These links are provided for convenience only. Recovo has no control over third-party sites and accepts no responsibility for their content, privacy practices, or availability.

12. Term and Termination

These Terms apply from the date you first access the Site and remain in effect until terminated. Either party may terminate the service relationship at any time by written notice. Termination does not affect your obligation to pay commissions on recoveries already made, or Recovo's obligation to remit any funds already received on your behalf.

Sections 8, 9, 10, and 13 survive termination.

13. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of France, without regard to its conflict of law principles.

The parties agree to attempt to resolve any dispute informally by contacting contact@recovo.pro in the first instance. If a dispute cannot be resolved informally within 30 days, it shall be submitted to the exclusive jurisdiction of the competent courts of France.

Note for US clients: The above governing law and jurisdiction clause (French law / French courts) reflects Recovo's status as a French company. US-based clients should be aware of this before entering into a service relationship. An alternative international arbitration clause may be negotiated in the individual Service Agreement. Recovo recommends that both parties seek legal counsel before signing.

14. Amendments

We may update these Terms at any time. When we do, we will update the "Last updated" date at the top of this page. For material changes affecting active clients, we will provide at least 14 days' notice by email. Continued use of the Site or Service after changes take effect constitutes acceptance of the revised Terms.

15. Contact

For questions about these Terms:

contact@recovo.pro
Recovo — www.recovo.pro

Note: These Terms of Service were drafted as a working document based on Recovo's intended service model. They have not been reviewed by a licensed attorney. Before using these Terms commercially — and in particular before onboarding any paying client — Recovo should obtain qualified legal counsel to review the document, verify compliance with applicable French and US law, and finalize the governing law clause with input from both parties.